MPM Position Description for Ask me! Desk Volunteer
PURPOSE: Be the welcoming, smiling host/hostess for our visitors.
QUALIFICATIONS: Interest in learning about the many facets of MPM exhibits, special activities, and policies. Ability to interact positively with the general public and maintain eye contact to better respond to their questions. At least 18 years old.
RESPONSIBILITIES: Willingness to learn and impart accurate information about the museum: (1) learn the location and basic content about MPM permanent exhibits and traveling exhibits, (2) be familiar with the information binder so you can locate information quickly, and (3) learn about policies like escalator safety and the prohibition of food in the exhibits. (4) ability to record your hours of service and schedule yourself for future shifts in the volunteer lounge.
HOURS and AVAILABILITY / MINIMUM COMMITMENT REQUIRED: Four hours per session with a minimum of 12 sessions per year. This is a seven-day per week opportunity. Notify the Volunteer Coordinator if absent for a scheduled shift.
TRAINING: Basic orientation will be provided by the Ask me! Desk Coordinator. Familiarize yourself with the written information binder and the MPM website. Shadow an experienced volunteer until you feel confident to go solo.
SUPPORT: The Ask me! Desk Coordinator will be the primary contact, will provide training and continuing support, and will help with the calendar process.
DRESS CODE: Business Casual
CONTACT PERSON: Volunteer Coordinator will conduct interview & orientation to MPM. Position Coordinator will train you, help with the calendar process, communicate with you regularly, and be your primary contact for this position.