Open Positions

Director of Education & Public Programs

The ideal candidate will be a recognized as a compelling educational leader in the museum field with a grounding based on practical experience of what works in museums, as well as the ability to be a visionary and articulate advocate for innovation and new models of museum education. She/he should have a graduate degree in an allied field, or at least ten years of progressively advanced experience in the field, or (preferably) both.

 

The Milwaukee Public Museum (MPM) is a comprehensive natural history and cultural museum located in Wisconsin’s largest city (MSA pop. 1.7 million), and the most-attended museum in the State. MPM welcomes more than 500,000 diverse visitors annually, including more than 100,000 school children on class visits. MPM holds a collection of some 4.5 million objects, has 150,000 square feet of galleries on four floors, and is one of the oldest natural history museums in the nation

MPM is currently in an exciting period of transformation and is seeking candidates and nominations for the newly-created position of Director of Education and Public Programs (DEPP). This senior leadership position is part of an overall restructuring that aligns museum resources around visitor engagement and experience, and elevates Education within the institution overall. The DEPP is responsible for developing and delivering nationally-innovative programs and content aligned with the needs of visitors, the public, schools and State curricula.

Reporting to the Vice President for Audience and Civic Engagement, the DEPP is responsible for leading  Education staff in the development of a suite of innovative, effective, and compelling programs and educational offerings that attract, retain, and engage diverse audiences. Additionally, the DEPP oversees (via another newly created FT staff position, Volunteer and Intern Manager) several hundred museum volunteers and docents participating in interpretation and program delivery, and will also work with that staff member to build a comprehensive and effective slate of internship programs.

Building from the expertise of her/his talented staff of nine, the Director of Education and Public Programs will lead the creation of a welcoming, compelling, visitor-centric museum and informal education experience that is strategic, intentional and integrated from first contact to post-visit. She/he will encourage innovation and creative prototyping of programs by Education staff while simultaneously using evaluation and data to define success—improving and scaling ideas that work while ending those that don’t. She/he will be an active and visible participant in the Milwaukee education community, establishing relationships on behalf of the institution and finding natural program partners large to small.

This position is responsible for museum education efforts at every level—from populist to scholarly—including involvement in teams developing interpretive texts, technologies and programs for permanent and temporary exhibitions, class visits and curriculum, lectures and public programs, adult programming and lectures, specialized service programs, distance learning, docent efforts and general museum content and programs meant to activate the institution and engage the wider community around topics of interest.  MPM has admirably diverse visitation by the standards of most US museums, but would like to build on that base to become a national, replicable model of audience engagement and the ways museums can help effect transformational change in diverse communities.

She/he will be a natural consensus builder that will help enculturate the values of education and public engagement across the organization, advocating for the department and its staff at all levels of the museum. This position will be a member of the museum’s senior staff, and is expected to set the standard for open, positive and collaborative communication within and across MPM, be an active participant in building organizational strategies and culture and in advancing pan-institutional projects and strategic initiatives. MPM is entering into a year-long Visitor Experience Planning process, and the DEPP will be a key participant in that work.

The ideal candidate will be a recognized as a compelling educational leader in the museum field with a grounding based on practical experience of what works in museums, as well as the ability to be a visionary and articulate advocate for innovation and new models of museum education. She/he should have a graduate degree in an allied field, or at least ten years of progressively advanced experience in the field, or (preferably) both.

She/he must be an effective and decisive manager of staff and resources, able to be a supportive and positive influence for staff (including a number of union-represented education staff) while also setting clear goals for staff success and holding all accountable for results.  The successful candidate will also be a compelling public speaker, an effective negotiator and consensus builder, comfortable with both organizational  process and ambiguity, responsive to community needs, highly knowledgeable about current trends/research/models in museum education, have prior success managing departmental budgets and finances, and able to engage a wide variety of constituents.  The ideal candidate will have a track record of achieving external support for education programs and initiatives in partnership with development staff, and experience in pursuing and managing grants. Raising community awareness of MPM as an educational resource and gaining philanthropic support for education is a significant untapped opportunity for the institution.

Nominations and applications are welcome. MPM offers a highly competitive salary, generous benefits, relocation assistance, and the opportunity to be part of a team shaping an innovative and exciting institution for a community in which MPM is a beloved icon. MPM is an equal opportunity employer and is very actively seeking to broaden the diversity of its leadership and workforce. MPM is an EOE employer.

Milwaukee is a growing community located on a beautiful stretch of Lake Michigan lined with miles of beaches and parks, and has one of the lowest costs of living of the 50 largest American cities. Milwaukee supports a major Zoo often cited as a national model, opera and ballet companies, active locavore and foodie scenes, multiple active theater troupes and entertainment venues, and professional sports. Located 80 miles north of Chicago, the city is at a particularly exciting tipping point in thinking about how to advance as a city and region. Per the 2013 census Milwaukee County is approximately 53% white, 27% African American, 14% Hispanic or Latino, 4% Asian and 1% Native American.

Keyholder/Concessions Specialist

High school diploma or general education degree (GED) and a minimum of one year of customer service and cash handling experience. Has previous experience of demonstrated excellent customer service. Experience opening and/or closing in a retail environment preferred.

The Key Holder/Concession Specialist performs frontline sales duties in the Museum Shops and the MPM Dome Theater and Planetarium under the direction of the Museum Shop Manager, Director, and work direction of the Dome Theater and Planetarium Director. The Key Holder/Concessions Specialist assumes lead worker roles to ensure customer satisfaction, enhances sales and ensures the accuracy of opening and closing procedures.

The Milwaukee Public Museum is currently looking for a dependable, energetic, self-motivated and customer-oriented individual who enjoys working with the general public to fill our part-time I opportunity. The major responsibility is to operate the theater concessions stand to include the open/close procedures, cash handling, selling, inventory and basic cleanliness of the concession area. This position also performs similar duties of a Theater Assistant and Shop Keyholder. Strong customer service, sales and leadership skills required. Candidates must have a high school diploma and a minimum of one year of customer service and cash handling experience. Hours vary among scheduled shifts (includes days, weekends, and evenings).The position offers competitive pay.

Visitor Assistant I

High school diploma or GED and experience in a customer service setting (preferably in a setting that handles large groups)

Provide high quality customer service, visitor satisfaction and safety for all visitors.

The Milwaukee Public Museum is currently looking for 2 friendly, dependable, and energetic individuals who enjoy working with the general public to fill our part-time I (up to 29 hrs per week) opening. The Visitor Assistant is responsible for furnishing information and providing superior customer service to our visitors.  An outgoing and professional attitude is a must. Bilingual in Spanish is a plus. The hours for this position vary among scheduled shifts that include day hours, weekends, and evenings. The base pay rate is $8.21 per hour.