Open Positions

Security Officer I

A High school diploma or general equivalent degree (GED) is required. One year previous security experience and basic computer skills are required.     

Under the direction of, and reporting to, the Security Manager, the Officer I performs general and shift specific security duties in and around the physical facility of the Milwaukee Public Museum. An Officer I ensure the safety and well being of Museum visitors and staff, and protects and maintains the safety of the Museum’s collections and information.

The Milwaukee Public Museum is searching for a Part Time II (32hrs) Security/Public Safety Officer to join our diverse team. This position is charged with the frontline protection of the institutions human and physical assets by observing, patrolling, monitoring and controlling access for the entire Museum facility complex. Founded in 1882, the Milwaukee Public Museum  is a community leader in educational and cultural venues. Serving on average 150,000 guests a year including over 90,000 school children, the Security/Public Safety Officer  has a unique opportunity to protect not only some of the world’s priceless artifacts but also helping to ensure a memorable experience for our guests.This highly customer service oriented position is responsible for securing premises, ensuring the safety of staff and guests by patrolling, by foot, the over 475,000 square foot building and through the monitoring of surveillance equipment. Candidates will occasionally work outside directing patron traffic and way-finding for guests arriving to the Museum. Security/Public Safety Officers also prevent loss and damage by reporting irregularities; imparting information to staff and ensuring the comfort and safety of our guests.Successful candidates will have stellar written and verbal communications skills as they are expected to provide exceptional customer service to guests and staff including completion of incident reports by recording observations, information, occurrences, and surveillance activities. Officers must be comfortable and professional when obtaining information from guests in the event of an emergency or incident. In this highly team oriented environment successful candidates must be able to work together with current Security/Public Safety Officers, the Milwaukee Police Department and other staff members.

  • Candidates must be able to work all three shifts (1st, 2nd & 3rd) plus weekends and holidays 
  • At minimum a High School Diploma or equivalent is required; some college credits from an accredited university preferably in criminal justice strongly preferred
  • Experience as former security, police officer or military service, or equivalent related service strongly preferred.
  • Experience in Access Control Systems preferably C-cure is desirable.
  • Be physically fit.
  • Take pride in their appearance and properly follow uniform standards.
  • Candidate must also be able to pass an in depth background and successfully pass a probationary period
  • Veterans are encouraged to apply.

 

Keyholder/Concessions Specialist

High school diploma or general education degree (GED) and a minimum of one year of customer service and cash handling experience. Has previous experience of demonstrated excellent customer service. Experience opening and/or closing in a retail environment preferred.

The Key Holder/Concession Specialist performs frontline sales duties in the Museum Shops and the MPM Dome Theater and Planetarium under the direction of the Museum Shop Manager, Director, and work direction of the Dome Theater and Planetarium Director. The Key Holder/Concessions Specialist assumes lead worker roles to ensure customer satisfaction, enhances sales and ensures the accuracy of opening and closing procedures.

The Milwaukee Public Museum is currently looking for a dependable, energetic, self-motivated and customer-oriented individual who enjoys working with the general public to fill our part-time I opportunity. The major responsibility is to operate the theater concessions stand to include the open/close procedures, cash handling, selling, inventory and basic cleanliness of the concession area. This position also performs similar duties of a Theater Assistant and Shop Keyholder. Strong customer service, sales and leadership skills required. Candidates must have a high school diploma and a minimum of one year of customer service and cash handling experience. Hours vary among scheduled shifts (includes days, weekends, and evenings).The position offers competitive pay.